Certified Facility Manager (CFM) Practice Exam

What is the primary goal of implementing a green linen program in hotels?

1. Reduce textile purchases.

2. Enhance guest satisfaction with new linens.

3. Decrease water and energy usage.

4. Increase the frequency of housekeeping services.

The correct answer is: Decrease water and energy usage.

Implementing a green linen program in hotels primarily aims to decrease water and energy usage. This initiative typically involves strategies such as reducing the frequency of linen changes to minimize the laundry load, which directly conserves water used for washing and drying linens, and reduces energy consumption associated with these processes. Moreover, a green linen program often includes using environmentally-friendly cleaning products and efficient laundry practices, further contributing to sustainability goals. By focusing on reducing the environmental footprint, hotels can significantly impact resource conservation, which aligns with broader sustainability objectives in the hospitality industry. While reducing textile purchases and enhancing guest satisfaction are important elements of hotel management, they are usually secondary outcomes of a green linen program. Similarly, increasing the frequency of housekeeping services contradicts the core principles of a green program, which seeks to minimize unnecessary resource consumption. Thus, the emphasis on decreasing water and energy use is what fundamentally drives the implementation of a green linen program.