Certified Facility Manager (CFM) Practice Exam

Which of the following statements about key control is false?

1. The room number should be kept confidential

2. Guests should receive keys only upon check-in

3. Guestroom doors should have secure locks

4. The room number should be clearly printed on the key that opens the door

The correct answer is: The room number should be clearly printed on the key that opens the door

The statement that the room number should be clearly printed on the key that opens the door is indeed misleading because it compromises guest security and privacy. In a well-managed facility, key control is essential for ensuring the safety of guests and their belongings. By printing the room number on the key, it allows anyone who gains access to the key to easily identify which room it unlocks, potentially putting guests at risk of unauthorized entry. Effective key control measures focus on ensuring that sensitive information, like room numbers, is kept confidential. Room numbers should be concealed to protect guests from potential threats and to enhance overall security. This practice aligns with industry standards that prioritize guest safety and privacy, reinforcing that security measures should be rigorously followed in facility management.